ONLINE AND ON YOUR PHONE

Church Center is our online and smartphone portal for the Northpark Church family. With Church Center, we have a place to connect to one another through our online Directory, sign up for events/opportunities, give online, view resources, register for Groups, and more.

Church Center can be accessed through either our web portal or through the mobile app.

Here are instructions on setting up and using the Church Center app on your phone.

Step 1: Download and Install the Church Center App

• • Search your app store for “Church Center” or click HERE
  • Download and install the app
  • Run the app and click on “Get Started”
  • Allow Church Center to find our church. To do so, either:
  • Allow it to access your location & click “Northpark Church” OR search for our church by entering “Northpark Church” and use the zip code “27616”
  • Click on the Northpark Church logo and select “This is my church”
  • Enter your phone number. Use the phone number you have provided us for the church directory, and one that allows text messaging.
  • Church Center will text you a login code. Enter the login code in the app to continue to set up your password.
  • Click on your user profile to log in. You may optionally set up fingerprint scanning to login faster.
  • That’s it! You are all set up. From this point on, you should be logged in and you won’t need to perform these steps again.

Step 2: Using the Church Center App

We have set up multiple features for Northpark within Church Center, and more are to come. Most features are found using the bottom navigation menu bar.

Main Functions

Home: provides our basic church information

Events: View upcoming events and outreach opportunities

Resources: View resources such as books, podcasts, songs, RightNow Media videos, and counseling referrals for current and past sermon series.

Give: Give online in just a few taps toward tihes, offering, missions, special projects, and more,.

Groups: View info and sign up for both short-term and long-term Bible study groups.

Directory: View contact info for other Northpark family members that have chosen to be part of the church contact directory. 

Account (the top-right of the screen): View/Update your information, view your online giving history and update your payment information, check out the services you are volunteering for, and more!

YOUR ACCOUNT

Updating Your and Your Family’s Information and Photo

• Click on your photo or initials at the top-right corner of the screen to go into the “Account” screen.
• To update your personal information, click on your name/photo at the top. This will take you to the “Edit Profile” screen. Click on each item to modify it. When done, click the “Update” link at the top-right of the screen.
• You may also update your personal photo from here. Click on the existing photo or the “Update Photo” link (at the top of the “Edit Profile” screen). Then upload a photo from your device.

For heads of households: to update your household information, from the Account screen, click on the photos or initials under the “My Household” section. It will take you to a listing of your household members. Click on each member of your household to update their information. Just like updating your own information, click on each item to edit it, then make sure to click the “Update” link at the top-right of the screen.

Note: if you need to add or remove a household member, there is a link at the bottom of the page to contact us by email. We’ll be happy to help you out.

Step 2: Log-in with your mobile number or email address to “Join the Directory”

Click the link in that email to “Join Directory.” Follow the prompts to get started and log in. If you don’t want to use your mobile number to log in, you can use your email address instead by clicking the link “Use email address instead” below the “Next” button.

• If you entered your mobile number, the system will send you either a text message with a 6-digit code that functions as a password. Type in the 6 digit code, and click “Next.”
• If you entered your email address, the system will send you an email with a 6 digit code that functions as a password. Type in the 6 digit code, and click “Next.”

Step 4: Log in to Church Center and Opt-In to the Directory:

Once you’re logged in, click the link that says “Share it now.”

Step 5: Check the boxes to share your info

Select the information you want to share with other members by checking the boxes. Don’t be scared to add a photo as well! Then click “Join Directory.”

Bonus: If any of your contact information is incorrect, you can edit your profile by clicking that link. Scroll down and click “Save Changes.” Please note: some fields like name and birthdate are locked. Please contact the church staff to make these corrections.

Step 6: Feedback: Let us know what you think!

Did you get stuck in any of these steps? We would love your feedback! Please email admin@northparkrdu.com.

FREQUENTLY ASKED QUESTIONS

Where do I find the invitation to join the directory?

Invitations were sent to the email address we have on file. If you use Gmail, please check your “Promotions” or “Updates” tab. If you use another email provider, please check your spam. If you cannot find the invitation, please email admin@northparkrdu.com.

Where do I find the Northpark Directory after I sign up?

Once you accept the invitation to the Northpark Directory, and you have selected your preferences, you can find the Directory anytime through the ChurchCenter app (open the app, find the “Directory” icon at the bottom of the screen – then scroll or search!). You can also access the Directory through your browser (click “More” in the top right of the screen, and select Directory).

My name is spelled incorrectly or my birthdate is incorrect.

Our apologies! Please contact the church office to make corrections to these fields by emailing admin@northparkrdu.com. (Several data fields are locked in Church Center and these two fields are on that list.)

How do I update my information or my household’s information in the Directory?

In order to access the Directory feature of Church Center, you must first be invited by one of the church pastors or staff members. Invitations are only sent through email, and only through the primary email address we have on file for you. Make sure to update your primary email address and your family members’ primary email addresses using the steps above.

There are options under “Directory Settings” for both your personal information and your household members’ information (if you are part of a household). Check each box to allow the directory to include that piece of information. When ready, click the “Update profile” button at the bottom right of the page to save your settings and update the church directory.

To view your information and find others in the directory, click the “Directory” link within the app.

What is “Privacy Mode”?

At Northpark Church, we understand the importance of privacy and respect the preferences of our members. Our commitment to maintaining privacy extends to our online directory system. Our directory in Church Center will offer each person the option to select “Privacy Mode”. This means instead of displaying their personal phone number or email details directly, users will find a convenient “Contact Me” button on those profiles. This innovative feature ensures that members can still connect and communicate with each other while upholding their privacy preferences. If a person chooses “Privacy Mode” but also chooses to display their address, birthday, or anniversary, those items will be visible in the directory along with the “Contact Me” button.  

Is my information secure?

The church directory is a private place for the people in our church to share their contact information with one another. Your personal information is always private until you choose to share it. After you accept the email invitation, you’ll be able to choose exactly what personal and household information you would like to share.

Only Northpark Church members, attenders, and their immediate family members will be invited to join the church directory by Northpark Staff.

For information about Church/Planning Center’s Data Security Practices, please see: https://www.planningcenter.com/congregant-privacy and https://www.planningcenter.com/security

Do I have to share my information?

No, your information is always private until you choose to share it.

I don’t have a smartphone or a mobile number. Can I still join the directory?

Yes, you can join the directory using your computer or laptop and your email address. In step two of the initial set up, click the link below the “next” button that says “use email address instead.”

I have another question…

Please submit your questions to admin@northparkrdu.com.